Authorised Agents

The Industrial Work Conditioning Clinic (IWCC) is a quality endorsed independent provider of Occupational Rehabilitation services, with a commitment to the development of cost-effective, durable Return to Work and Vocational Rehabilitation Programs.

IWCC has the proven ability to function effectively in a complementary manner within a partnership approach across many industries, and our services can be recommended at all times in the fullest confidence of our commitment to achieving successful outcomes in a professional manner as outlined in our Mission statement.

IWCC Mission Statement

“A commitment to excellence, cost effectiveness and total injury management in the delivery of value added Occupational Rehabilitation services”

Our unique IWCC Management Systems provide a highly structured approach to the management of work related injuries, and assists in the selection of the most appropriate service.

The IWCC approach is founded on a sound theoretical Model Approach which recognises the importance of time and the range of impacting issues which can arise when an injury occurs in the workplace.

Following accurate assessment of a 'situation', the techniques and approaches utilised at IWCC are designed to affect 'change' and minimise the risk of situations becoming complex and static. .

We act as a resource for all parties involved in the Occupational Rehabilitation process, and our primary objective is to provide professional guidance and services which maximise the potential for successful outcomes for all.

We have a proven record in establishing successful working relationships with Injured Workers, Doctors, Employers, Unions and Authorised Agents and delivering prompt reliable reporting.

Our strong customer focus and ability to drive the return to work process generate consistently good results on key performance indicators such as return to work rates, customer satisfaction and costs.

This is achieved through accurate assessment and prompt decision making, effective use of resources, and a systematic approach to communication and follow-up with all parties.

The IWCC Model Approach underpins our three Occupational Rehabilitation Management Systems and, a commitment to continual improvement of our Quality Management System, generates products and service delivery which exceed the expectations of all our customers in a highly competitive and challenging environment.